Support

Contact us

Write to contact@fibotree.com. We usually answer within two working days.

Reporting a problem

It helps us to know:

• the version of Fibotree, shown at the bottom of Settings;
• your phone's model and its iOS or Android version;
• what you did, what you expected, and what happened instead;
• the email address on your account, if it is about your account.

Common questions

I used Cando. Where are my goals?

Cando is now Fibotree. Update the app and sign in as before. Your goals are in your Personal workspace, your key results are tasks under them, and your routines still repeat. Past daily check-ins did not come over.

I used Cando as a guest

Your guest session carries over. Save it as a real account from Home, with Apple, Google or email, so you can sign in on another phone. A guest who signs out can't get back in.

How do I invite someone to a shared workspace?

Open the workspace, then People, and tap Invite a person. Enter their email, then share the link it makes; we don't email it for you. The link works once, only for that email address, and expires in 7 days. They may need to verify their email address in the app first.

A change says "Not synced yet"

Fibotree works offline. Changes wait on your phone and go out when you are back online. If the server can't accept one, Home tells you why.

How do I use the command-line tool?

Run fibotree login on your computer. In the app, open Settings, tap Sign in the CLI, and type the code it shows.

How do I turn off usage statistics or crash reports?

In Settings, under Privacy. Each switch is kept on that phone.The privacy policy says what each one sends.

How do I delete my account?

In Settings, Delete account. Here is what happens.